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Update of iOS privacy settings

Check granted permissions

The AID Telematics app requires access to location services in the background. Apps must have user permission to enable the app to record trips.

How to check, and adjust, your permissions:

  1. Open the “Settings” on iPhone and follow to the App
  2. Click on AIDTelematics
  1. Make sure app settings are correct
    • Location – Always
    • Motion & Fitness – Switched On
    • Siri & Search – At user’s discretion
    • Notifications – On, at user’s discretion
    • Background App Refresh – Switched On
    • Cellular Data – Switched On
  1. If location is switched off, click on “location”
  2. Click on “Always”
  3. Return to menu by clicking “< AIDTelematics” at top left

If you don’t see “Motion & Fitness” Permission in the list:

  1. Open the “Settings” on iPhone and follow to “Privacy”
  2. Scroll down and choose “Motion & Fitness”
  3. Toggle the switcher next to “Fitness Tracking” to the ON position as desired
  4. Exit “Settings”, the change will take effect immediately
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